Technical requirements

• Joomla 2.5x + , Joomla 3.x +
• Apache 2.x + Server
• PHP 5.5 + ( Strict Standard Safe up to PHP 7)
• MySQL 5+
• Enabled GD and TrueType library.
• Server user rights with enabled reading and writing opportunity.
• Sendmail enabled or a working SMTP connection via Joomla’s backend.
• Enabled JavaScript and Cookies ( Admin )
• Standard compliant Joomla Template

Recommended: PHP5 and MySQL 5

(Browser-) Compatibility

Requirements to obtain service

The access to the helpdesk goes by the admin panel of Proforms. For technical reasons of communication the Joomla installation must be publicly available. The service can not be provided if the Joomla installation is protected by a firewall or on a local server environment which is not reachable by an official domain.