Home Withdrawal & Refund policy
Right of withdrawal

All commercial products presented on Mooj.org are sold through our Software Store Mad4Software.com.
Therefore, the withdrawal of Mad4Software is valid and reads as follows:

 

For purchases at the mad4media software store, the German jurisdiction applies.
Products (software and other electronic media) which are offered here, are only available electronically (by downloads). The receipt means an unsealing of the Software.
As a result of § 312, clause 4, number 2 BGB your right of withdrawal expires upon receipt of the software, or other electronic media.
Basically, this statement is based on the following instruction:

Instruction for the withdrawal and return in distance contracts:

Purchasers, who are consumers, are entitled by applicability of the regulations for distance contracts to a right to revoke the contract on condition of the following instructions:

1. Purchaser may revoke the order within a revocation period of two weeks without further specification of reasons in written form (e.g. letter or e-mail) or by returning the goods.
The revocation period does not start before the delivery and the reception of this instruction. Punctual dispatch suffices as compliance with the time limit.

The revocation must be declared to:

Mad4Media c/o Dipl.Inf(FH) Fahrettin Kutyol, Amerikastr. 21, 66482 Zweibrücken, Germany.

2. In case of an effective revocation, any performance received by one party is to be returned to the respective other, as are benefits derived from such performance, e.g. interest.
If Purchaser cannot return the goods received in whole or in part, or if Purchaser can only return the received goods in a deteriorated state, Purchaser must pay compensation for value insofar.
There is no Obligation to pay compensation for value if the sole cause of deterioration of the good(s) received was the inspection of the respective good(s], as would have been possible in a retail shop. For the rest, Purchaser can avoid paying compensation for value in respect of deterioration in the good[s] as a result of their/ its proper use, if Purchaser does not use the good(s) the way Purchaser uses Purchaser's own property and refrain from doing anything that would curtail the value of the good(s). If the value of the order does not exceed Forty Euros [EUR 40] and the good(s] delivered correspond to the good(s) Purchaser ordered, Purchaser must bear the costs of return. If Purchaser is an EU-resident and if the value of Purchaser's order exceeds Forty Euros [EUR 40] the costs of return will be borne by Mad4Media. Obligatory refunds of payments must be made within 30 days after sending the revocation or returning the goods.

Notice:
Purchaser's Right of Withdrawal shall expire prematurely if the contract has been completely fulfilled at the specific request of both parties before Purchaser has made use of his/her Right of Withdrawal:

3. Contract declarations of software can only be revoked if the licensed disc is still in its sealed condition.

4. Your right of withdrawal expires prematurely if you have started with use of the service before the end of the withdrawal period, this means with the first use of the software, such as for software download.

5. If you do business within the meaning of § 14 BGB and act upon conclusion of the contract in the performance of your commercial or self-employment, there is no right of withdrawal.

If parts or individual formulations of this text are not, no longer or not completely correct, the remaining parts of the document in their content and validity are unaffected.

 
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